Effective Date: October 15, 2026 | Website: https://toolszenhub.online/
Transparency and trust are fundamental to the AstrologyNext experience. This Refund Policy describes the terms governing our free tools and any commercial reports or digital products offered through our platform.
1. Free Interactive Calculators (No Obligation)
All public calculators on AstrologyNext—including our Birth Chart Calculator, Synastry Calculator, Big Three Calculator, Daily Horoscopes, and single-placement tools—are 100% free to use with zero registration or payment required. Because no monetary charge is incurred for these core tools, no refund requests apply to free features.
2. Premium Digital Reports & Commercial Services
Where premium in-depth PDF dossiers, synastry deep dives, or personal consultation bookings are enabled on the site (as outlined on our Pricing Page):
Payment Gateway & Policy Note: All paid product fulfillment, order cancellations, and refund processing are subject to the active payment processor and store configuration confirmed by the site owner. We do not publish automated, unverified guarantees without explicit administrative confirmation.
- Digital Product Delivery: Premium digital PDF reports are generated immediately upon completed checkout.
- Defective or Corrupted Deliverables: If a technical error causes a purchased PDF or chart to generate incomplete coordinates or fail delivery, contact our administrative support immediately for a free re-generation or full resolution.
- Inquiries & Cancellation: To inquire about order status or submit a refund inquiry, submit a ticket via our Contact Page with your order number.
3. Processing Times
When a refund is approved by site administration, it is transmitted back to the original method of payment within 5 to 10 business days depending on your financial institution.
Frequently Asked Questions
What is the refund policy for free calculation tools?
All primary calculation tools on AstrologyNext are completely free with zero payment required; therefore, refund terms do not apply to free website usage.
What is the policy for custom digital reports?
Where paid digital PDF dossiers are purchased, delivery is executed electronically. If you encounter any technical delivery failure or calculation error with your order, contact our support team via our Contact Support Form for an immediate review and resolution.
Are commercial transactions active on the website?
All commercial transactions, payment gateways, and formal refund guarantees remain subject to final merchant gateway setup and confirmation by the website owner before paid orders are processed.
How long does a refund take to process?
When an authorized refund is approved by the administration, funds are returned to the original payment method within 5 to 10 business days depending on your financial institution.
Can I cancel a recurring subscription?
If you hold an active membership subscription, you can cancel at any time through your account portal or by contacting customer support. Access remains active through the end of your prepaid billing period with zero cancellation penalties.
How do I initiate a billing dispute or support request?
Submit your transaction ID, purchase date, and inquiry details through our online Contact Support Form or email contact@toolszenhub.online (Subject to Owner Final Mailbox Confirmation).